Privacy Policy

1. Introduction

Ashish Saha ("we," "us," "our," or "Company") operates ashishsaha.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our Site, services, and interactions with you.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Contact Forms: name, email address, phone number, company name, service interest, and message content.
• Newsletter Subscriptions: email address when you subscribe to receive marketing updates.
• Lead Magnets: name, email, and business information when downloading free resources.
• Chat Widget: conversation history and session identifiers during AI chat interactions.
• Payment Information: billing address and payment details (processed securely via third-party payment providers).

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Usage Data: pages visited, time spent on each page, referral sources, and clickstream data.
• Cookies & Tracking: session cookies, persistent cookies, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries and provide customer support.
• Send newsletter updates, marketing communications, and promotional offers (with your consent).
• Process and fulfill service requests, consultations, and engagements.
• Improve our Site, services, and user experience.
• Conduct analytics, track usage trends, and measure campaign performance.
• Prevent fraud, detect misuse, and enforce legal agreements.
• Comply with legal obligations and respond to lawful government requests.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share information in the following scenarios:

• Service Providers: hosting providers, email services, payment processors, CRM platforms, and analytics tools.
• Automation Platforms: n8n workflows, Zapier, and other automation tools (only with your explicit consent or as needed for service delivery).
• Legal Compliance: when required by law, court order, or government request.
• Business Transfers: if we merge, acquire, or sell business assets (you will be notified of any change in ownership or uses of your data).
• With Your Consent: when you explicitly authorize us to share your information.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

• Remember your preferences and login information.
• Analyze Site traffic and user behavior.
• Deliver targeted advertising (via Google Ads, Meta Pixel, or similar).
• Measure campaign performance and ROI.

You can control cookie settings in your browser. However, disabling cookies may limit Site functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit.
• Secure data storage with access controls.
• Regular security audits and updates.
• Limited access to personal information on a need-to-know basis.

Disclaimer: While we strive to protect your data, no security system is impenetrable. We cannot guarantee absolute security of transmitted data.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to Access: request a copy of your personal data.
• Right to Rectification: correct inaccurate or incomplete data.
• Right to Erasure: request deletion of your personal data (subject to legal obligations).
• Right to Opt-Out: unsubscribe from marketing communications.
• Right to Data Portability: export your data in a machine-readable format.

To exercise these rights, contact us at: work.ashishsaha@gmail.com

8. Unsubscribe & Opt-Out

You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link in any email or by contacting us directly. You can also adjust your communication preferences in your account settings.

9. Third-Party Links

Our Site may contain links to third-party websites and services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of external sites. Please review their privacy policies before sharing personal information.

10. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided information, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us immediately.

11. International Data Transfers

Your information may be transferred, stored, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to such transfers under this Privacy Policy.

12. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request deletion of your data at any time, subject to legal retention requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last Updated" date. Your continued use of the Site constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: work.ashishsaha@gmail.com
• Phone: +91 7980019239
• Address: 7 RBC Road, Dumdum Cantonment, Kolkata — 700028